Booking Info

Everything to know before you reserve.

Review the basics before entering the booking flow: documents, payment, deposits, pickup, return, and common rental questions.

Quick reminder

Exact terms are confirmed during booking.

Vehicle availability, payment amounts, pickup rules, extras, and deposit details may vary by vehicle, date, time, and location. The booking flow will show the relevant details for your reservation.

Documents

Bring a valid driver’s license, passport or national ID, and a payment card in the driver’s name.

Payment

Bookings may require online payment, partial payment, or a refundable card hold depending on the vehicle and rental terms.

Pickup / return

Pickup and return times must match the confirmed booking. Late return may result in additional charges.

Deposits

Some vehicles require a refundable security deposit or card authorization before the rental starts.

How it works

A simple online rental flow.

The booking process is designed to reduce back-and-forth messages. Start online, review the important details, and contact the rental team only when you need help with a specific question.

Need help choosing a car?

Contact the team before booking if you are unsure which vehicle, pickup option, or rental setup is right for your trip.

1

Step 1

Choose dates and vehicle

Start with your pickup and return dates, then review the available vehicle options in the booking flow.

2

Step 2

Review rental details

Confirm pickup, return, extras, mileage, payment terms, and any required deposit information.

3

Step 3

Complete reservation

Submit your booking through the secure online flow and follow the confirmation instructions.

FAQ

Common booking questions

These answers cover the most common questions customers ask before completing a rental reservation.

What documents do I need? +

You need a valid driver's license, passport or national ID, and a payment card in the driver's name.

Is payment handled online? +

Yes. You can complete the reservation through the online booking form using secure card payment.

Can I change or cancel my booking? +

Changes and cancellations depend on the vehicle, dates, and rental terms shown during checkout.

Can I arrange airport pickup? +

Airport pickup or delivery may be available depending on booking time, vehicle, and service area.

Is there a security deposit? +

Most rentals require a refundable security deposit or card hold. The amount and timing depend on the vehicle and rental terms.